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Frequently Asked Questions

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General Questions:

What kind of frozen meat do you offer?

Rivelli Alimentos S/A offers a wide variety of high-quality certified frozen meats, including beef, poultry (chicken, turkey), pork, variety of seafood and potentially other options depending on our production. Please see our product catalog for a comprehensive list.

Are your meat products certified?

Yes, all our meat products undergo rigorous quality control processes and hold relevant certifications to ensure the highest standards of safety and quality for our customers. Specific certifications may vary by product; please check individual product details.

Where is your meat sourced from?

Our meat is sourced from trusted and reputable farms and processing facilities within Brazil, adhering to strict quality and ethical standards.

Do you export your products?

Yes, Rivelli Alimentos S/A exports our frozen meat products to over 100 countries worldwide, complying with all international export regulations.

What is your minimum order quantity for wholesale purchases?

Minimum order quantities may vary depending on the specific product and destination. Please contact our sales team for detailed information.

Do you provide samples?

Sample availability can be discussed with our sales team on a case-by-case basis, depending on the product and your business needs.

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Product & Quality Questions:

How are your meat products frozen?

We utilize advanced freezing technologies to ensure rapid freezing, which helps to preserve the quality, flavor, and texture of our meat.

What is the shelf life of your frozen meat products?

The shelf life varies depending on the specific product and storage conditions. Detailed information is provided on our packaging.

How should your frozen meat be thawed for best results?

We recommend thawing our frozen meat slowly in the refrigerator to maintain its quality and safety. Specific thawing instructions may be provided on the packaging.

Do you offer different cuts and packaging options?

Yes, we offer a variety of cuts and packaging options to meet the diverse needs of our customers, from wholesale distributors to food service providers. Please refer to our product catalog or contact our sales team for available options.

How do your chefs contribute to your products?

Our experienced chefs utilize their culinary expertise to oversee our quality control processes. They understand how different preparation methods affect the final product, ensuring that our frozen meat is of the highest standard and suitable for a wide range of culinary applications.

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Ordering & Logistics Questions:

How can I place a wholesale order?

You can place a wholesale order by contacting our sales team via email or phone. We will guide you through our ordering process and answer any questions you may have.

What are your payment terms?

Payment terms are discussed and agreed upon on a per-customer basis. We do accept T/T (Telegraphic Bank Transfers), Cash & Escrow payments. Payment Policy Update – As of 1st January 2018, we naccept L/C payments for new orders. Existing contracts having L/C (Letter of Credit) as payment method, shall be honored till expiration with renewal clause. Please contact our sales team for more information.

What are your shipping and logistics options?

We have a dedicated logistics team that manages the efficient and reliable shipment of our products worldwide. We work with various shipping partners to offer suitable options for different destinations.

Do you handle documentation for international shipments?

Yes, Rivelli Alimentos S/A handles all necessary documentation required for international exports, ensuring a smooth and compliant shipping process.

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Partnership Questions:

Are you looking for new distributors or partners?

We are always looking to expand our global network. If you are interested in becoming a distributor or partner, please contact our business development team.